Pitney Bowes Overview: Products, Services and Much More

What is Pitney Bowes?

Pitney Bowes is a global technology company most known for its own postage meters and other mailing supplies and solutions, and with recent expansions, into international e-commerce, software, and other technology. The company was founded by Arthur Pitney, who invented the first commercially accessible postage tube, and Walter Bowes as the Pitney Bowes Postage Meter Company on April 23, 1920.

 Pitney Bowes

Pitney Bowes

Pitney Bowes supplies customer engagement, client information management, global e-commerce, location intellect, and mailing and shipping services to approximately 1 million customers in about 100 countries around the planet in 2016. The business is a licensed”work-share partner” of the United States Postal Service, and helps the agency sort and process 15 billion pieces of mail annually. Pitney Bowes has also commissioned surveys linked to international e-commerce.

Pitney Bowes is based in Stamford, Connecticut, and works a 300,000-square-foot Global Technology Center for manufacturing and engineering from Danbury, Connecticut. The company has 33 operating centers throughout the United States, and additional offices in Hatfield (United Kingdom), New Delhi, and Tokyo. As of December 2016, Pitney Bowes employed roughly 14,000 people worldwide.

Pitney Bowes Products and services

The company released the initial mass-market meter designed for desktops in 1949. The first automatic email sorters were launched from the business in 1957, and mail inserters were made in 1961 to increase productivity and reduce costs related to volume mailing. In 1968, Pitney Bowes made the very first bar code equipment for retail usage.

The company launched Postage by Phone in 1978, decreasing reliance on post office visits. In 1986, the business started offering fax machines and scales with microprocessors. Pitney Bowes introduced Paragon, which computes and affixes postage according to size and weight, in 1992. Line of credit for postage premiered in 1996, followed by D3 software, which enabled message direction through email, fax, hard copy, and web, in 1998. In the 2000s, Pitney Bowes introduced its DM1000 Mailing System and IntelliLink technology, a fresh selection of digital postage meters called the DM Infinity Series, four AddressRight printers, along with the IntelliJet Printing System.

The company enhanced its Internet-based shipping service in 2011 with the introduction of its own’pbSmartPostage’ mailing program, which”[incorporates ] postage, bundle routing, sending management and reporting into an internet app that may be accessed from any PC using a printer”. In 2015, Pitney Bowes established its AcceleJet inkjet system, which targets transactional printers and is intended for businesses printing at high volumes. In addition to stuffing envelopes, weighing documents, and printing stamp, the 2015 model of this Relay Multi-Channel Communication Suite scans and uploads files and provides email marketing functions. Pitney Bowes established its EngageOne Video software alternative in September 2015, providing interactive and personalized video delivery experiences.

In January 2016, Pitney Bowes began using technologies by Electric Imp to enable Internet connectivity for postage meters. The program creates a maintenance program, describes and monitors problems with machines, and enhances data sharing. The client relationship management aggregator is not specific to the medical industry, but marks a push to the healthcare field. In April 2016, Pitney Bowes launched its”Commerce Cloud” system, allowing clients to calculate payments, print labels, and procedure global trades, among other jobs, utilizing the company’s applications.

In mid 2016, the company introduced its first station program and partnered with all data technology providers, including global systems integrators Accenture and Capgemini, to help companies locate and communicate with clients.  The company introduced a digital device, known as SmartLink, in July 2016; the item was created in cooperation with Electric Imp and joins postage meters into Pitney Bowes’ cloud-computing technologies, and empowering other maintenance and monitoring services as well.  Pitney Bowes also published a package of digital services, such as: Clarity Advisor, which collects machine information into”combat unplanned downtime”; Clarity Optimizer, that uses analytics to boost productivity; and Clarity Scheduler which, according to Computer Weekly,”simplifies positioning of the right job on the ideal machine at the ideal time”.

In September 2016, the business partnered with Lighthouse Computer Services to create data solutions designed to help businesses identify and keep customers, improve marketing efforts, and reduce fraud. Pitney Bowes released its SendPro300 product in October, and announced its Commerce Entire for Retail platform for expanding worldwide e-commerce businesses.  One month later, the business introduced its place intelligence tool, called GeoVision, which utilizes data supplied by PSMA Australia and enables companies to”visualise, analyse, and finally make use of that information to inform decisions”.  Pitney Bowes established its SendPro C Series at September 2017.

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